We offer free shipping on all orders and currently deliver to the UK and Europe. Orders are shipped directly from our factory partners and typically arrive within 7–14 business days.

Most orders arrive within 7–15 working days, depending on your location. Once your order ships, you’ll receive a tracking link via email.

To get your order to you faster, items may be shipped separately from different warehouses. Don’t worry – all parts of your order will arrive!

Absolutely. Our range includes options for all sizes and breeds, from tiny pups to large dogs. We always recommend supervising your dog when trying out new accessories or toys.

First, check your tracking link (sent via email when your order was dispatched). If it’s been more than 20 working days, please get in touch with us through our Contact Us page and we’ll look into it for you.

We source our accessories from top-rated global suppliers, to offer you the best mix of style, practicality, and value.

Every product we list is carefully handpicked from sellers with a track record of great reviews, reliable shipping, and consistent quality. If a product doesn’t meet our standards — or our customers aren’t happy — we won’t stock it. Simple as that!

Yes! We work only with trusted suppliers and stock items that are well-made, safe, and built for daily use. We don’t list anything we wouldn’t feel confident recommending.

Every product page includes a detailed size guide. Just measure your dog and match it to the chart. Or look on Instagram @trendymutt_store under the Size Guide highlight. Still unsure? Reach out and we’ll help you pick the right fit.

Absolutely. Our range includes options for all sizes and breeds, from tiny pups to large dogs. We always recommend supervising your dog when trying out new accessories or toys.

Yes! We offer a 14-day return or exchange policy for unused items in their original packaging. Please check our Shipping & Returns policy for full details.

Return shipping is usually the customer’s responsibility unless the item is faulty or damaged on arrival.

We’re so sorry! Please email us a photo of the item within 3 days of receiving it and we’ll make it right.

Nope! We’re online-only, which helps us keep costs down and pass those savings on to you.

We process orders quickly, but if you email us ASAP after placing your order, we’ll do our best to help.

The easiest way to reach us is through our Contact page. We’re available Monday–Friday, 9am–5pm GMT and aim to respond within 1–2 working days.

Yes! If you’re a content creator or have a pup with a big personality, we’d love to hear from you. Reach out via Instagram @trendymutt_store or through our Contact page.