Privacy Policy

At The Trendy Mutt, we care about your privacy. This policy explains what personal information we collect, how we use it, and how it’s shared when you visit or make a purchase from our website.

What We Collect

📱 Device Information
When you browse our site, we automatically collect some technical details like:

Your browser type
IP address
Time zone
What pages or products you view
What site or search brought you to us
How you interact with our pages

We collect this info using:

Cookies – small data files stored on your device
Log files – records of actions like page visits and clicks
Web beacons, tags, and pixels – tools that help us understand your activity
Analytics tools – like Google Analytics and Shopify’s built-in tracking

You can read more about cookies and how to disable them at www.allaboutcookies.org.

🛍 Order Information
When you place or try to place an order, we collect:

Your name
Billing and shipping address
Payment info (credit/debit card details, etc.)
Email and phone number

This is used to process your order and provide customer support.

How We Use Your Information

We use your Order Information to:

Process payments
Deliver your order
Send order updates and receipts
Screen for fraud
Share occasional product updates or marketing (only if you opt in)

We use Device Information to:

Prevent fraud
Improve how the site works
Track what pages or products people are interested in
Measure how well our ads perform

We may also use your data for marketing and retargeting if you’ve opted in — using tools like Facebook Ads, Google Ads, and email campaigns.

Sharing Your Information

We only share your personal data with trusted third parties so we can run our business properly.

These include:

Shopify (our store platform)
Payment providers (e.g. Stripe, PayPal)
Delivery partners
Google Analytics and Meta/Facebook Ads for understanding how people use our site and for advertising

You can read Shopify’s privacy policy here: Shopify Privacy
Google’s privacy policy: Google Privacy
Opt out of Google Analytics: Google Opt-Out Tool

We may also share information to comply with legal requests or protect our rights.

Targeted Advertising

We may show you ads based on your browsing or purchase history. You can opt out of targeted advertising here:

Do Not Track

We do not change our data collection practices in response to a "Do Not Track" signal from your browser.

Your Rights

If you’re in the UK or EU, you have the right to:

Access the personal info we hold about you
Ask us to correct or delete it
Withdraw consent for marketing

To do this, please Contact Us

Note: Some of your data may be stored or processed outside of the UK (such as in Canada or the US) when using platforms like Shopify or Stripe.

Data Retention

We keep your order info in our records unless you ask us to delete it. You can contact us at any time if you’d like your personal data removed.

Questions?

We’re always happy to help.
For any privacy-related questions, please reach out via our Contact Us page